Now we've combined the traditional advantages of Centrex with the new, flexible and easy-to-manage features of IP technology. Centrex provides the same multi-faceted flexibility of the customer-owned PBX, but eliminates the expensive initial purchase, ongoing maintenance and operating expenses.

• Simple four-digit dialing and online management of features and services.
• Easily links geographically dispersed offices without requiring direct copper connectivity.
• Ties together world-wide locations outside the normal TDM geography using any broadband connection.
• Seamless mobility of IP Phones within the customer network. E911 information can be updated as physical locations change.
• Ties back readily to any other IP-based services, whether you're utilizing Integrated Trunking, Integrated Access over T1 or some other service.

To learn more about these download options, have your Integrated Centrex login and password ready, then click the download title. A full version of each user guide is also available below.

Assistant Enterprise (toolbar) See Full User Guide

Software for an Integrated Centrex toolbar that lets you click-to-dial or access calling features directly from Outlook, Internet Explorer, or Firefox. Requires purchase of Assistant Enterprise service from nTelos to activate.

Receptionist See Full User Guide

Software for a desktop receptionist application that allows a nTelos Integrated Centrex customer to monitor call status, receive and transfer calls, all from a PC desktop. Requires purchase of Broadsoft Receptionist service from nTelos to activate.

Communicator - Softphone See Full User Guide

Software that allows the customer with an equipped PC (speakerphone or headset) to have a voice conversation when they are on the road or away from their IP Centrex phone. Requires purchase of Communicator Softphone from nTelos to activate.